FAQ

Member

1. How do I register as a member?
Click Here to register now, it’s Free and Easy!

2. What should I do after my registration?
You will receive a welcome email with a verification link. Click on it to complete the registration and you’re ready to be inspired.

3. How do I know if my email address has been verified?
Upon registration, you will receive an email to verify your email address. Once you have clicked on the verification link found in the email, you will be redirected to a web page confirming your email address.

4. How do I change my password?
You can change your password by accessing the dropdown menu and click on the Change Password at the top of the page.

5. How do I contact the vendor?
You can send enquiry by the enquiry form located beside vendor’s description in vendor’s business page. Alternatively, you may contact our customer service live chat at bottom right corner of the page.

6. Who can I contact if I have questions?
If you still have questions, email us at singapore@nuren.co or call us at (65) 3159 0919.


Vendor

1. How do I edit/update my business page information?
You can edit/update your business page information by accessing the dropdown menu and click on the My Account at the top of the page.

2. How do I change my password?
You can change your password by accessing the dropdown menu and click on the Change Password at the top of the page.

3. What information will be displayed to members from my business page?
All the uploaded photos, articles, videos and albums will be displayed on your business page to public.
You can see what your business page looks like to the public by clicking the dropdown menu and select My Page at the top of the page.

4. How can I check/reply member enquiries?
You will receive enquiry notification in My Message at the top of the page and your personal mailbox as well.

5. How many boards will I have?
You will have 12 boards with unlimited photos and videos upload.

6. Can I upload photo and video in the same board?
No, a photo board can only uploads photo and vice versa.

7. How do I upload photos and videos?
To upload a photo or video, click on the dropdown menu and select My Page. You can upload photo and videos by after created a board.

8. Who can I contact if I have questions?
If you still have questions, email us at singapore@nuren.co or call us at (65) 3159 0919.